PMDX Forum

General Category => General Discussion => Topic started by: PWM on September 10, 2016, 08:23:19 PM

Title: PMDX Warranty -How Long?
Post by: PWM on September 10, 2016, 08:23:19 PM

Hello PMDX,
I would like to get clarification on the warranty for the boards that PMDX offers.  The Warranty & Repair section of the website says the items have a 1 year warranty.  But the manuals for the boards say they have a 90 day warranty.  Which is correct?

Title: Re: PMDX Warranty -How Long?
Post by: Steve Stallings on September 10, 2016, 09:12:56 PM

The web site is correct in stating a 1 year warranty.

We have been remiss in going back to edit all the manuals.

In practice our actions are often even more generous as long
as the board does not show obvious signs of abuse.

Title: Re: PMDX Warranty -How Long?
Post by: PWM on September 10, 2016, 09:22:51 PM

Wow.  Thanks Steve for the speedy turnaround on a Saturday evening.  I just placed  my order for a PMDX-126, PMDX-107, and some limit switches.

Thanks,
Bob

Title: Re: PMDX Warranty -How Long?
Post by: PWM on September 14, 2016, 09:08:28 PM

I received the boards today.  The quality looks pretty good.  I have just one suggestion for the next rev:  apply a conformal coating to the front/backside of the boards.  The conformal coating would prevent any corrosion from poor air quality.  Given the types of environments where the boards operate, I would imagine the air quality isn't very close to ideal.

Overall, it looks like a good product.  I'll be putting the board through its paces over the next week.