Author Topic: How to get a hold of support?!?!  (Read 544 times)

Codered741

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How to get a hold of support?!?!
« on: February 23, 2021, 02:50:30 PM »
I have been emailing support for two weeks to try and get a fix on my spindle control board, and now my 424 is acting up, losing comms on homing.  I sent an initial email on 2/13. with a followup on the 17th, and another today. 

Phone number isn't connecting for me either!

IS ANYONE HOME?!?!?!

Codered741

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Re: How to get a hold of support?!?!
« Reply #1 on: February 27, 2021, 05:59:13 PM »
Guess not.....  Only interested in taking money for defective products....

Really regretting buying these products... 

Now its the hard decision of dumping PMDX and buying something else, or just buy a new spindle card, with no guarantee that it will work either....