How To Get Your Mach3 License

Mach3 software requires a license file customized with your user name for normal operation. Without a license file or with an invalid license file, Mach3  will run in DEMO mode. You can see what license mode you are in by looking at the HELP > ABOUT screen. It will either show DEMO VERSION or LICENSED to YOUR USER NAME. This screen also shows the Mach3 version number. 

You may run in DEMO mode for as long as you like, but Mach3 will only execute about 500 lines of G-code and some features such as lathe threading and plasma torch height control are disabled. Otherwise the DEMO mode is fully functional.

When you purchase a license from PMDX you will receive an email with a COUPON from PMDX via email. This COUPON is good for the full price purchase of one Mach3 license. Do not lose this COUPON code or share it with anyone. It can only be used once.

You should begin by registering on the Mach license server here:

https://www.machsupport.com/my-account/

Make sure that you receive the acknowledgement email from the license server. If you do not receive this email, you would also have problems receiving the license files themselves. If you do not receive the email, make sure that it has not been trapped as spam, and that the email address supplied was correct. If you have problems with this step, contact:

http://www.machsupport.com/contact-us/

In order to get your license file, you must install Mach3 on the computer that you want to license. You may move your Mach3 system to another computer by simply copying the license file to a new computer. 

You can download the installer for the latest Mach3 from:

http://www.machsupport.com/software/downloads-updates/#tabs-1

You can also download the latest, or any achieved version of Mach3 here:

http://www.pmdx.com/Downloads_Mach3/Mach3_Releases/

You are now ready to purchase your license using the COUPON that you received from PMDX. This coupon is an 8 character random code provided in the email from PMDX. It is used during checkout on the Mach3 license server, and serves as full payment for your license. 

To complete your purchase, go to the license server and log in using the user name and password that you created when you registered. After logging in, add the Mach3 license to your shopping cart. Then use the view cart button to review your purchase and apply the coupon as payment. The amount due will become zero when you apply the coupon.

The checkout process will also require a user name for your license. This name will be displayed in the Help > About dialog box.

The license server will generate your license file and email it to you, along with instructions about how to install the license file. 

If you lose the license file, you can retrieve it using the web site. But of course you MUST have the login name and password for your account on the web site, so make copies of this information in a safe place.

If you do not receive the license file from the server within 2 hours, or if you have trouble installing the license, you can contact support at:

http://www.machsupport.com/contact-us/

The terms of your license permit you to use multiple copies in a hobby environment.  We request that if you are running a factory, you will purchase a license for each machine used for production.