PMD eXpress
an affiliate of Practical Micro Design, Inc.
Support
In order to provide the lowest practical prices, items offered on this site are supported primarily by e-mail correspondence. Please send your questions to for assistance. Be sure to include a description of your problem or question, the model number of the PMDX product, and the serial number if you are inquiring about warranty support. If you wish to return an item for repair, please request an RMA number for tracking.
E-mail is the standard method of contact as it does not rely on catching a particular person in the office and automatically provides a reliable record of your query and a method of responding to the correct party. If you feel you need to reach us by telephone, fax, or postal mail; please see our contact information page.
Telephone support will also be provided, but there is no guarantee that the appropriate person will be in the office when you call. Recommended times for support calls is 2 PM - 6 PM Eastern time. In keeping with our goal of supplying products at the lowest practical prices, we do not offer to return support calls when that call would be long distance.
Copyright 2007 Practical Micro Design, Inc.